This article originally appeared on the EOS Worldwide blog on August 12, 2019.
Some leaders and managers have been tempted to deviate from the 5-minute rock review we teach in the weekly Weekly Meeting, desiring something more detailed than a simple, on track/off track, report. The concern that team members are inappropriately reporting Goals to be on track when they are not has lead some teams to create elaborate “rock crushing systems” that include breaking Goals down into smaller action steps, plotting those steps out across a timeline, tracking completion of those steps and reporting the progress in weekly meetings.
While I understand the motivation behind creating such systems, I urge you to treat the root causes rather than the symptoms. Not completing Goals and inappropriately reporting rock progress are symptoms with an underlying cause.
A person who exhibits the symptom of not completing his or her Goals doesn’t get it, want it or have the capacity to do what needs to be done. In other words, if someone can’t set and achieve proper Goals for their seat, you have the wrong person in that seat. Solve that root cause issue and you won’t feel the need to micromanage human activity in your organization. You also won’t need to waste valuable time in your weekly meetings. When the right people say a rock is on track, you can believe it. Trust them and get the heck out of their way. Don’t slow them down by adding complexity to their lives.
There are lots of project/task management tools/apps available in the marketplace. Do you really need to create another one? Is that your company’s Core Focus™? Let your people choose the productivity tools that work best for them and use your creative time and energy to build something to bring in an additional million dollars of revenue.
Simplify, don’t complicate. Trust your people, don’t micromanage.